Maths-Whizz Blog

I can’t see screenshots of the exercises (I have upgraded Teachers’ Resource)

March 27th, 2008

This is due to the resource upgrade being installed into the wrong path.

Launch the updater again and when asked to select your current Maths-Whizz installation, browse to ‘c:Program FilesMaths-Whizz’, assuming you originally installed the product to this location (this is the default location). Double click this folder then click ‘ok’. You will now see the correct path in the input box. Click through to complete the upgrade.

Maths-Whizz Teachers’ Resource only works when I log on as administrator?

March 27th, 2008

Earlier versions of Maths-Whizz (v2-v2.2) require ‘read & write’ permissions to the ‘c:Program Files’ folder on each of the local/client machines. Upon run-time a folder called ‘Maths-Whizz’ is created as a subfolder under ‘Program Files’. If this folder has not been created on the machine you are using, then the software will alert you that you do not have a licence to use it, and you must adapt the permissions on that machine.

Another way around this is to create the ‘Maths-Whizz’ folder manually on the local machine and adapt the privileges to that folder exclusively.

Why does the screen flicker when I launch Teachers’ Resource?

March 27th, 2008

A few users have experienced flickering when launching an exercise. A solution to stop the flickering is to load any of the resources (Matching Charts, User Guide, Licence Agreement etc). Once the resource has fully loaded and you return to the exercise, you will usually find that the flickering has stopped.

From version 2.3 onwards you can run an alternative Maths-Whizz program file, called  ‘Maths-Whizz(Low Res).exe’ that will fix the flickering. Find this file in the folder  ‘Program FilesMaths-Whizz’. If you installed Maths-Whizz in a different location, look in the Maths-Whizz program root folder.

This alternative file runs at a low resolution of 800 × 600, and should prevent any flickering.

I cannot see a button to activate my Teachers’ Resource software licence

March 27th, 2008

Maths-Whizz® Teachers’ Resource works on a minimum screen resolution of 800 X 600.
However for the best performance we recommend running at 1024 X 768.

Instructions to change screen resolution:

Windows

  1. Right click on the desktop and a menu will appear.
  2. Click on ‘Properties’.
  3. Select the ‘Settings’ tab.
  4. Drag the slider under the ‘Screen Resolution’ until it is set to either 800 X 600 or 1024 X 768.
  5. Click ‘Apply’ to change to the desired resolution.
  6. When you are asked if you want to keep the new resolution setting, click Yes’.
  7. The screen resolution has now been set correctly.

Mac

  1. Click the apple button on the desktop.
  2. Click ‘System Preferences’.
  3. Under the hardware section, click ‘Displays’.
  4. Select either 800 × 600 or 1024 × 768 from the list.
  5. The screen resolution will change accordingly to your selection.

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