Archive for March, 2008

I can’t see screenshots of the exercises (I have upgraded Teachers’ Resource)

Thursday, March 27th, 2008

This is due to the resource upgrade being installed into the wrong path.

Launch the updater again and when asked to select your current Maths-Whizz installation, browse to ‘c:\Program Files\Maths-Whizz’, assuming you originally installed the product to this location (this is the default location). Double click this folder then click ‘ok’. You will now see the correct path in the input box. Click through to complete the upgrade.

Maths-Whizz Teachers’ Resource only works when I log on as administrator?

Thursday, March 27th, 2008

Earlier versions of Maths-Whizz (v2-v2.2) require ‘read & write’ permissions to the ‘c:\Program Files’ folder on each of the local/client machines. Upon run-time a folder called ‘Maths-Whizz’ is created as a subfolder under ‘Program Files’. If this folder has not been created on the machine you are using, then the software will alert you that you do not have a licence to use it, and you must adapt the permissions on that machine.

Another way around this is to create the ‘Maths-Whizz’ folder manually on the local machine and adapt the privileges to that folder exclusively.

Why does the screen flicker when I launch Teachers’ Resource?

Thursday, March 27th, 2008

A few users have experienced flickering when launching an exercise. A solution to stop the flickering is to load any of the resources (Matching Charts, User Guide, Licence Agreement etc). Once the resource has fully loaded and you return to the exercise, you will usually find that the flickering has stopped.

From version 2.3 onwards you can run an alternative Maths-Whizz program file, called  ‘Maths-Whizz(Low Res).exe’ that will fix the flickering. Find this file in the folder  ‘Program Files\Maths-Whizz’. If you installed Maths-Whizz in a different location, look in the Maths-Whizz program root folder.

This alternative file runs at a low resolution of 800 × 600, and should prevent any flickering.

I cannot not see a button to activate my Teachers’ Resource software licence

Thursday, March 27th, 2008

Maths-Whizz® Teachers’ Resource works on a minimum screen resolution of 800 X 600.
However for the best performance we recommend running at 1024 X 768.

Instructions to change screen resolution:

Windows

  1. Right click on the desktop and a menu will appear.
  2. Click on ‘Properties’.
  3. Select the ‘Settings’ tab.
  4. Drag the slider under the ‘Screen Resolution’ until it is set to either 800 X 600 or 1024 X 768.
  5. Click ‘Apply’ to change to the desired resolution.
  6. When you are asked if you want to keep the new resolution setting, click Yes’.
  7. The screen resolution has now been set correctly.

Mac

  1. Click the apple button on the desktop.
  2. Click ‘System Preferences’.
  3. Under the hardware section, click ‘Displays’.
  4. Select either 800 × 600 or 1024 × 768 from the list.
  5. The screen resolution will change accordingly to your selection.

Teachers’ Resource error message: ‘You do not have a licence to use the software’

Thursday, March 27th, 2008

When installing Maths-Whizz® Teachers’ Resource, you need to ensure you have an internet connection during the activation stage.

Simply follow the instructions below to install ‘Maths-Whizz® Teachers’ Resource successfully;

  1. Register your licence key(s) at www.whizz.com/registration, and continue through to enter all the details required. Once registration is complete you will be emailed a username and password which you will need at the activation stage.
  2. Insert the CD and click through the installation process.
  3. Once installation is complete, you will need to activate your software.Version 2 - 2.1- 2.1.03
    Upon the completion of the installer, ‘Registration.exe’ will launch. Click the ‘Existing user’ button located at the right of the screen. You will now be required to enter your username and password which was emailed to you when you registered.  

    Version 2.2 -2.3
    When the installation is complete, ‘Licence Activation.exe’ will launch. Enter your username and password to activate the software.

  4. When your username and password has been accepted, exit the activation screen and launch Maths-Whizz.exe, from either your desktop shortcut or the installation path.

Assess for Success

Thursday, March 20th, 2008

Learning with Maths-Whizz begins with simple and relatively quick assessment. Make sure your child gets off to a good start with the service with an accurate assessment result.

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My Student keeps revisiting the same topic

Thursday, March 20th, 2008

Sometimes students will seem to spend a disproportionate length of time working one one or two topics. This might not be a technical problem.

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Revise!

Thursday, March 20th, 2008

Even the best students need to revise.

Students can advance very fast with the Maths-Whizz tutor, but no matter how much progress a child makes, periodically revisiting subjects is vital for long-term success. Encourage your child to do a little revision now and then; students don’t get any credits for passing revision exercises (after all, they should already know this material!) but they do get a confidence boost by reinforcing their learning and they can use Revision to prepare for tests and exams.

To access Revision, your child must open the Whizz menu (bottom-left corner of the bedroom page) and select ‘Revision’.

Make a date with Maths-Whizz

Thursday, March 20th, 2008

Students benefit from structure and routine when they learn.

Schedule Maths-Whizz sessions on regular dates - the same days each week, the same times after school, etc.

Your child will also get a boost from seeing how often he or she has used Maths-Whizz. Buy a large format calendar, and mark the day with a sticker every time your child logs in and completes some exercises. After a couple of months you’ll see real academic progress and your child will be proud of the work he or she has done.

Go Shopping!

Thursday, March 20th, 2008

Tell your student to explore the Whizz Shop as a reward for completing exercises in the tutor and earning credits for their success. (more…)