Archive for the 'Tutoring non-customers' Category

Why is an Assessment necessary?

Thursday, March 13th, 2008

The Assessment allows the Maths-Whizz Virtual Tutor to create a unique lesson plan which will cater to the needs of the individual student, a plan that will build confidence in their weaker topics and fortify their stronger ones.

What is an Assessment?

Thursday, March 13th, 2008

The Assessment is a ‘test’ to assess your child’s ability across the key topics set out in the National Numeracy Strategy. We have presented the Assessment in an exam style so we can understand his/her basic maths ability topic by topic. The output gives you a guide to your child’s actual maths ability and determines the initial lesson plan for the Maths-Whizz service.

Please do not help or let others help your child with the Assessment. A false result will generate an unrealistic lesson plan, and disqualify you from our Money Back Guarantee.

How is Maths-Whizz different from other products?

Thursday, March 13th, 2008

Books/CDS can help a child to learn but the Maths-Whizz service teaches by identifying your child’s ability level in each topic of the maths curriculum, delivering specific lessons that address your child’s needs and dynamically adapting the lesson programme as your child progresses. In addition, most of our animations contain help functions to show how the correct answers can be found.
You can keep track of your child’s progress at all times through the Report Card, accessed through the parent account. The report breaks the curriculum down into topics, and shows how well your child is performing in each topic, as well as showing their overall performance.

Some Private Tutors offer excellent teaching services to children. Maths-Whizz is not seeking to replace private tutors, but to offer a more convenient and affordable service with the common goal of developing your child’s maths ability. With private tutoring costing between £20 and £40 per hour, we believe Maths-Whizz offers excellent value.

Other tutoring companies typically offer prescriptive, centre-based learning that you need to fit your routine around. The teaching methods used are not right for all. Maths-Whizz not only offers you the flexibility of using the service whenever and wherever you want, but also allows your child to enjoy their lessons through the colourful interactive animations and the rewards they can earn.

Can Maths-Whizz help with tests and exams?

Thursday, March 13th, 2008

Yes! After successfully completing an animated exercise, the student is usually presented with five exam style questions. This is to ensure that the understanding the student has gained through the animated exercises is transferable to traditional paper-based questions. This way Maths-Whizz not only helps to develop understanding and confidence, but also improves exam results. Maths-Whizz currently meets key objectives covered in the National Numeracy Strategy for Key Stages 1 and 2 and Years 7 and 8.

Who can I contact for help/technical assistance?

Thursday, March 13th, 2008

Please email support@whizzeducation.com. Alternatively, call the Whizz Customer Service line on 0800 066 9980, Monday - Friday, 9am - 5pm. Outside of these hours please leave a voicemail message and we will get back to you as soon as possible.

When can a parent access the Parent Account?

Thursday, March 13th, 2008

Whenever and wherever you have access to the Internet. You can view an up-to-date report on your child’s progress at any time.

How secure is information about my child?

Thursday, March 13th, 2008

When you add a student to your parent account we only collect the minimum information to deliver an excellent service (name, age, sex, username and password). For more information on how your child’s information is stored please read our Privacy Policy (which can be accessed from the link at the foot of every page on www.whizz.com).

When can my child access Maths-Whizz?

Thursday, March 13th, 2008

As Maths-Whizz is an online service it is available whenever you have access to the Internet. The beauty of Maths-Whizz is that you can build your child’s studies into your routine. Access your child’s personalised tutoring programme from home, friends’ or relatives’ and even from Internet cafes or hotels.

How often can my child use Maths-Whizz?

Thursday, March 13th, 2008

Your child can access lessons from their virtual bedroom as often as they like. The lessons take the form of colourful interactive animations, which means children enjoy the experience whilst learning. To avoid burn out, we recommend parents should restrict lessons to no more than 45 minutes per day. This is important as best results are achieved using Maths-Whizz regularly over a sustained period of time, e.g. 20 - 45 minute sessions 2-3 times a week.

What is the Money Back Guarantee?

Thursday, March 13th, 2008

In summary, if your Subscription begins or has begun after 1st June, 2007, you will be entitled to receive your money back after 1 year if, in that period, your Student has recorded time spent on Maths-Whizz exercises totalling at least 78 hours (equivalent to 90 minutes per week) and yet his or her maths age has not improved by 1 year or more from the initial Assessment. The guarantee is based on our experience of the results which are typically achieved by regular and sustained use of Maths-Whizz at Home. Please refer to the detailed provisions concerning the Money Back Guarantee in our Terms and Conditions Applying to Subscriptions to Maths-Whizz at Home which will solely determine whether you will be entitled to claim  and to receive your money back.