Archive for the 'Non-customer Support' Category

What are the system requirements?

Thursday, March 13th, 2008

PC Requirements:

  • Pentium II 400 MHz or AMD K6-2 or 100% equivalent processor
  • Windows 98, 2000, ME or XP
  • 64Mb RAM
  • 16 bit colour (though 32 bit is ideal)
  • Sound card and speakers (essential for Key Stage1, optional for Key Stage 2 and above)
  • Recommended minimum screen resolution 1024 x 768 pixels

MAC Requirements:

  • G3, G4 Mac 300MHz
  • Mac OS X version 10.1 with 128Mb RAM or Mac OS 8.6 or 9 with 64Mb RAM
  • Recommended browser: Mozilla Firefox

We recommend that you should have a broadband internet connection to use Maths-Whizz.

Who can I contact for help/technical assistance?

Thursday, March 13th, 2008

Please email support@whizzeducation.com. Alternatively, call the Whizz Customer Service line on 0800 066 9980, Monday - Friday, 9am - 5pm. Outside of these hours please leave a voicemail message and we will get back to you as soon as possible.