Support & Information

TR customer information (usage guidance, facts and figures)

Capture the Spam

Bit of blog news, here. We’ve had a torrent of spiced-ham-based electronic communications (otherwise known as ‘spam‘) on the blog of late. Deleting them all is giving the Whizzers repetitive strain injury, so we’ve installed a clever little device called ‘reCAPTCHA‘ to ensure all our comments come from bona-fide humans. If you want to comment [...]

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Mayan Maths

For those of us in the northern Hemisphere the Autumn Equinox is just behind us, and our hugely successful Summer Adventure is coming to an end. “Boo”, I hear you say. But what better opportunity to look back at the methods that made the central American Mayans (in whose wild forests the Professor’s Summer Adventure is set) such pioneers of maths?

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Abstraction and Subtraction

Abstract concepts are better for teaching maths than real-world ones, according to a study reported on in a recent New York Times article. What does this mean for teaching maths and what does it mean for Maths-Whizz?

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I can’t see screenshots of the exercises (I have upgraded Teachers’ Resource)

This is due to the resource upgrade being installed into the wrong path. Launch the updater again and when asked to select your current Maths-Whizz installation, browse to ‘c:Program FilesMaths-Whizz’, assuming you originally installed the product to this location (this is the default location). Double click this folder then click ‘ok’. You will now see [...]

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Maths-Whizz Teachers’ Resource only works when I log on as administrator?

Earlier versions of Maths-Whizz (v2-v2.2) require ‘read & write’ permissions to the ‘c:Program Files’ folder on each of the local/client machines. Upon run-time a folder called ‘Maths-Whizz’ is created as a subfolder under ‘Program Files’. If this folder has not been created on the machine you are using, then the software will alert you that [...]

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Why does the screen flicker when I launch Teachers’ Resource?

A few users have experienced flickering when launching an exercise. A solution to stop the flickering is to load any of the resources (Matching Charts, User Guide, Licence Agreement etc). Once the resource has fully loaded and you return to the exercise, you will usually find that the flickering has stopped. From version 2.3 onwards [...]

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