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1

Q: Do I need to purchase a subscription for each child?

A: Yes, each child needs their own subscription in order to use Math-Whizz. Math-Whizz is personalized to each child, so sharing account will affect the Tutor’s ability to deliver lessons tailored to a child’s specific needs.

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Q: How are credits earned?

A: Each lesson is worth up to 15 credits, while each exam is worth up to 30 credits. You can earn up to 10 credits for beating your original score and time in Replay mode. Credits can be spent in the Whizz Shop.

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Q: What are the minimum system requirements needed to run Math-Whizz?

A: Explorer 7.05, Flash: 10.3181.22, Firefox 4.0.1
If you are using a Mac computer and see a blank screen or experience freezing issues, please access the site from Mozilla Firefox instead of Safari.

Software requirements:
Internet Explorer 7 or newer or
Mozilla Firefox 4 or newer;
Flash Player 10 plugin or newer.

Minimum PC Requirements:
Pentium II 400 MHz or AMD K6-2 or 100% equivalent processor
Windows 98, 2000, ME or XP
64Mb RAM
16 bit color (though 32 bit is ideal)
Sound card and speakers
Recommended minimum screen resolution 1024 x 768 pixels 

Minimum MAC Requirements:
G3, G4 Mac 300MHz
Mac OS X version 10.1 with 128Mb RAM or Mac OS 8.6 or 9 with 64Mb RAM
Recommended browser: Mozilla Firefox. If you are using Safari 5, you may experience problems with your flash player. If so please use Mozilla Firefox or Google Chrome.
We recommend that you have a broadband internet connection to use Math-Whizz.

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Q: The same lesson keeps being deliver, how can I fix this?

A: You need to clear your web browser’s ‘cache’ or ‘history.’ This is sometimes refered to as ‘temporary internet files’ and are often found under the preferences or options menu in your browser.

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Q: How often should Math-Whizz be used?

A: We recommend that the majority of students use Math-Whizz 45-60 minutes per week, with those needing an extra boost aiming for 90 minutes per week. We’ve found that 20-30 minute sessions, 2-3 times a week, are most effective.

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Q: How is usage time calculated in Math-Whizz?

A: Only the time spent in Tutor Mode and Replay is counted as usage. The tutorial part of the lesson is not counted as usage, the time starts when the student is asked the first question in each lesson. Students must complete the entire lesson or test for the usage to be recorded and displayed in their report.

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Q: What grades does Math-Whizz cover?

A: Math-Whizz covers content generally delivered in grades K-8. Subscribers have access to all content.

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Q: My child or student is not reading yet, can they still use Math-Whizz? 

A: Yes, all lessons aimed at those K-2 have an audio component and reading comprehension is not necessary.

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Q: How does Math-Whizz personalize instruction?

A: Math-Whizz uses an initial placement test and then assesses students consistently within lessons and at specific checkpoints within the curriculum. Our continuous assessment model enables Math-Whizz to truly individualize instruction for every student, adapting our lessons, scaffolding, pacing based and help on each student’s unique needs. As students work through their curriculum, Math-Whizz responds immediately – keeping students on track and progressing.

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Q: I purchased through the Homeschool Buyers Co-op.  How do I set up my account? 

A: You should have received and email from the Homeschool Buyers Co-op with a voucher code. To set up your Math-Whizz account, select ‘subscribe’ and follow the instructions. You will notice a spot to insert the code during this process. You will not have to enter payment details on the Math-Whizz website. When you have completed this process, an email with your username and password details will be sent from Math-Whizz.

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Q: Can I change my child’s username?

A: No, usernames are generated by our system and cannot be changed.


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