Schools FAQs

Need help with Maths-Whizz? You're in the right place...

How do I purchase Maths-Whizz?

If you are looking to purchase for your school, please request more information, call 020 328 6564.

Can I use Maths-Whizz on an iPad or tablet?

Yes, Maths-Whizz is compatible with iPads and tablets.

To use Maths-Whizz on an iPad or tablet, just log in through to website.

What is the initial assessment?
The initial assessment effectively takes a ‘snapshot’ of each individual’s current maths ability topic by topic. This is presented in an ‘exam-style’ format and may be broken up by interactive lessons. The initial assessment determines the initial level of difficulty for each child, therefore it is very important that individuals do not receive any help while completing the initial assessment. The assessment must be completed in order to view reports for the individual.
How are credits earned?
Each lesson is worth up to 15 credits, while each exam is worth up to 30 credits. You can earn up to 10 credits for beating your original score and time in Replay mode. Credits can be spent in the Whizz Shop.
What is a Maths Age™?
Maths Age™ is a term unique to Maths-Whizz that defines mathematical ability, similar to the way ‘Reading Age’ helps to define reading ability. We use year group targets to calculate Maths Age™ to the nearest quarter year (e.g. Maths Age™ 8.25 = equivalent maths ability to age eight and a quarter).
What browsers can I use Maths-Whizz on?

Maths-Whizz is fully compatible with the latest versions of Chrome, Safari, Firefox and Edge.

If you are experiencing issues with Maths-Whizz, we recommend that you check if your browser is up to date.

Is Maths-Whizz aligned to the curriculum?
Yes. Maths-Whizz is aligned to the UK curriculum. Please contact us for more comprehensive information.
How often should Maths-Whizz be used?
We recommend that the majority of students use Maths-Whizz 45-60 minutes per week, with those needing an extra boost aiming for 90 minutes per week. We’ve found that 20-30 minute sessions, 2-3 times a week, are most effective.
How do I send messages to my class or a specific student?
Log in to your account launch the Reports, then open the Class Report. Next, select the envelope icon in the top right corner of the page follow the prompts. Please note that students cannot reply to these messages.
How do I reset a student’s password or date of birth?
Locate the class that the student is in on the Account Summary page and then select the pencil and paper icon next to the student’s name. Insert your changes and press ‘save.’
How is usage time calculated in Maths-Whizz?
Only the time spent in Tutor Mode and Replay is counted as usage. The tutorial part of the lesson is not counted as usage, the time starts when the student is asked the first question in each lesson. Students must complete the entire lesson or test for the usage to be recorded and displayed in their report.
What year groups does Maths-Whizz cover?
Maths-Whizz covers content generally delivered in Foundation through to Year 8. Subscribers have access to all content.
My student is not reading yet, can they still use Maths-Whizz?
Yes, all lessons aimed at Foundation through to Year 2 have an audio component and reading comprehension is not necessary.
How does Maths-Whizz personalise instruction?
Maths-Whizz uses an initial assessment and then assesses students consistently within lessons and at specific checkpoints within the curriculum. Our continuous assessment model enables Maths-Whizz to truly individualise instruction for every student, adapting our lessons, scaffolding, pacing based and help on each student’s unique needs. As students work through their curriculum, Maths-Whizz responds immediately – keeping students on track and progressing.
Why are the lessons too difficult for my student?

There could be a couple of reasons that the lessons being delivered are too difficult for your student.

  1. Help, other than that from the Tutor, was given to the student during the assessment or within the lessons. It is normal to want to help a student if we think they are struggling, but Maths-Whizz needs to know what the student doesn’t understand just as much as it needs to know what the student does understand – this is the only way the appropriate lessons can be delivered.
  2. The student is distracted and or tired.


  1. Ask the student to explain what the question is asking. Sometimes talking it through helps them understand what is being asked.
  2. Take a break – sometimes a short break is all that is needed. Come back to Maths-Whizz after a short break and/or a snack.
  3. If the lesson is too hard, let the student answer it incorrectly. Encourage your student by letting them know it is OK to make a mistake. Maths-Whizz will adapt the curriculum to support your student’s instructional needs.
Why are the lessons too easy for my student?

The main reason that lessons are too easy is because the student answered too many questions incorrectly or just pressed ‘I don’t know’ during the initial assessment.


  1. Have your student re-take the assessment. Make sure your student knows that the assessment is used to determine their place in the Tutor. When a student is challenged appropriately, learning is much more enjoyable.
  2. Let your student know that they receive more credits for correctly answering questions on the assessments. This often motivates them to try harder.
  3. Let your student continue working through the lessons delivered. Lesson difficultly is based on how the student is performing. If answers are correct, the difficultly level increases.
How do I skip a lesson?

Go to the Dashboard, select ‘Manage classes’, drill down to find the student and you will find the button ‘Skip’ in the Actions section. Please read the advice regarding when to skip an exercise. It is important that students complete all lessons in their tailored learning journies. Note: You cannot skip a test.

What are your Terms & Conditions?

For schools, we have three agreements that we will ask you to sign when first subscribing to Maths-Whizz. Firstly, our Terms and Conditions for Maths-Whizz Plus for School and secondly, our Access Agreement for Maths-Whizz Teachers’ Resource.

Additionally, the advent of GDPR means that both Whizz Education and schools have become Data Controllers in relation to the personal data of teachers and Maths-Whizz students. With that in mind, when signing up to Maths-Whizz, your school must also enter into a Data Sharing Agreement with us. If you are an existing client you will have received this agreement from us, while all new users will be required to sign when they first subscribe.

To view these agreements, please visit our Subscription Agreements page.