Recover Your Login Details


If you have forgotten your username or password, please ask your parent or teacher to update your password or find your login details in their account page.

Parents and Teachers

Your username is your email address. If you have forgotten your password, please enter your email address below and we’ll send you a new password.

Having problems? Submit a help request to customer support or call us on +44 (0) 20 3328 6564.